IS Customer Service Analyst I - DTSREQ
Company: Nationwide Children's Hospital
Location: Columbus
Posted on: May 8, 2024
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Job Description:
Overview
-The IS Customer Service Analyst 1 serves as the initial point of
contact for IS-related issues by responding to requests for
technical assistance by phone, email, electronic self-service, or
in person.
Why Nationwide Children's Hospital?
The moment you walk through our doors, you feel it. When you meet
our patient families, you believe it. And when you talk with anyone
who works here, you want to be part of it. Welcome to Nationwide
Children's Hospital, Where Passion Meets Purpose.
Here, Diversity, Equity and Inclusion are integrated into our core
values and practices. We are passionate about building, sustaining
and evolving an inclusive and equitable environment. We are seeking
individuals who live these values and want to share their
experiences and efforts in support of our collective mission.
We're 14,000 strong. And it takes every one of us to improve the
lives of the kids we care for, and the kids around the world we'll
never meet. -Kids who live healthier, fuller lives because of the
knowledge we share. We know it takes -a -Collaborative Culture -to
deliver on our promise to provide the very best, innovative care
and to foster -new -discoveries, made possible by the most
groundbreaking research. Anywhere.
Ask anyone with a Nationwide Children's badge what they do for a
living. They'll tell you it's More Than a Job. It's a calling. It's
a -chance -to use and grow your talent to make an impact that truly
matters. Because here, we exist simply to help children
everywhere.
Nationwide Children's Hospital. A Place to Be Proud.
Responsibilities
Qualifications
Education: Bachelor's Degree or relevant experience required.
Licensure: Valid Ohio driver's license and proof of auto insurance
as required by hospital policy. Must pass motor vehicle background
inspection, insurance eligibility, driving qualifications, and
training set forth by Nationwide Children's Hospital and maintain
qualification of insurance guidelines. Certifications: A+, Network+
preferred. Skills: Excellent troubleshooting and customer service
skills. Experience: Minimum 1-2 years' experience providing IT
customer support required.
The above list of duties is intended to describe the general nature
and level of work performed by individuals assigned to this
classification. It is not to be construed as an exhaustive list of
duties performed by the individual so classified, nor is it
intended to limit or modify the right of any supervisor to assign,
direct, and control the work of employees under his/her
supervision.
EOE M/F/Disability/Vet
Keywords: Nationwide Children's Hospital, Kettering , IS Customer Service Analyst I - DTSREQ, Professions , Columbus, Ohio
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