Help Desk Analyst 2
Company: STI
Location: Franklin
Posted on: April 1, 2026
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Job Description:
Independently installs, maintains, configures, upgrades, and
administers hardware and/or software in areas such as workstation
support, network administration, server administration, business
continuity, information security, telecommunications and network
connectivity, and SAN administration, following provided
directions. Diagnoses, analyzes, and resolves issues for customers
across multiple technological domains Strong experience supporting
Windows 11 Experience with file server management, active
directory, GPO settings Very extensive knowledge with Windows 11,
active directory, GPO settings Demonstrates strong technical
proficiency in operating systems (Windows, macOS) Experience with
the Service Now IT service management application.
Keywords: STI, Kettering , Help Desk Analyst 2, IT / Software / Systems , Franklin, Ohio
