Corporate Analyst - Help Desk

Company: ComResource
Location: Columbus
Posted on: February 16, 2026

Job Description:

Job Description Job Description ComResource is looking for a Corporate Analyst – Help Desk. We need someone to assist in troubleshooting and supporting enterprise hardware, software, and device management across corporate and retail environments. Responsibilities: Troubleshoot Windows, Mac, Android, and iOS hardware/software issues Image and deploy Mac and Windows laptops/desktops Provide Active Directory 2nd-tier escalation support Manage SCCM, Jamf, and AirWatch distribution systems Support Microsoft Systems Management Server (SMS) Support Microsoft InTune (Endpoint Manager) Manage incidents through Jira Service Management Essentials: 1–3 years desktop support experience Experience with PC/Mac support in distributed environments Experience with SCCM, JAMF, SMS, Microsoft InTune (Endpoint Manager) Active Directory support experience Experience with Jira Service Management Desired: Experience supporting retail store environments Req ID: CG474619121

Keywords: ComResource, Kettering , Corporate Analyst - Help Desk, IT / Software / Systems , Columbus, Ohio

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