IT Systems Administrator
Company: Hartzell Propeller
Location: Piqua
Posted on: April 24, 2024
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Job Description:
Description:Tailwind Technologies Inc.Tailwind Technologies Inc.
is the parent company of Hartzell Propeller and Hartzell Engine
Technologies. The corporation is organized to facilitate growth
through acquisition of additional operating companies. These are
held as subsidiaries and operate as stand-alone businesses. Both of
the entities are held privately by James W. Brown III and Joseph W.
Brown. Tailwind Technologies Inc. has a long and steady track
record of profitable growth dating to the acquisition of Hartzell
Propeller in 1987. Hartzell Propeller Inc.Hartzell Propeller is the
leading manufacturer of aircraft propeller systems for general
aviation, supplying propeller systems for aircraft manufacturers
and modifiers around the world. We are a small, team-oriented
company where individual contributions are encouraged and
recognized. We are located in Piqua, Ohio, approximately 25 miles
north of Dayton - the birthplace of aviation. Piqua is a community
of 22,000, which offers a friendly, small-town atmosphere yet is
still an easy drive to Dayton, Columbus and Cincinnati.Key
ResponsibilitiesHartzell seeks an IT Systems Administrator to
support end-users on the use of IT systems and software
applications and to resolve technical issues and incidents promptly
and efficiently. In addition, this position is responsible to
perform regular system maintenance updates and backups and to set
up new users and manager user accounts and access permissions. It
is important that IT policies, procedures and standards and
maintained and documented. On Occasion, the IT Systems
Administrator may be tasked to support the other businesses in the
Tailwind family and should have flexibility to travel to the other
Tailwind sites. The ideal candidate will have strong technical
skills along with a customer focused attitude and excellent
communication skills as this position is required to support both
office and shop floor personnel. While not a requirement of the
position, a certification in CCNA or Network Plus would be
beneficial.Key Deliverables of the Position:Respond to user-based
inquiries to provide first-line technical support, such as
troubleshooting software issues, hardware set up, etc. Support
provided by phone, email, and/or in person.Install, configure, and
maintain hardware and software systems, including servers,
desktops, laptops, switches, firewalls, and other network
peripherals.Stay abreast of updated software and technology options
and make recommendations for implementation to further enhance the
technological environment at Hartzell. Monitor system performance,
diagnose problems, and identify opportunities for improvement.
Collaborate with IT teams to implement new systems, upgrades, and
enhancements. Communicate issues to all IT team members, provide
oversight, knowledge and input. First Year Success FactorsLearn the
company systems and build productive relationships with the end
users.Able to work independently through most issues, but
efficiently communicate and/or escalate to other team members when
necessary.Able to manage time effectively and understand the
priority of issues/projects in a manufacturing based
environment.Requirements: Required Experience:Associate's degree in
Network Administration, Information Technology, or related field w/
a minimum of 5 years of experience in a technical support role.
Network administration experience is preferred Required Technical
Competencies1) Strong technical skills in hardware, software and
networking.2) Proven ability to troubleshoot and resolve technical
issues.3) Experience with Fortinet, Cisco, and/or Dell networking
infrastructure.4) Network administration experience, Network+ or
CCNA certification is a plus.5) Excellent communication (verbal and
written) and interpersonal skills.Desired Secondary Technical
Competencies1) ERP manufacturing software (Mapics)2) VoIP phone
system3) Networking manufacturing devices (production machines,
PLC's, etc.)4) Mobile technologies5) Knowledge of robotics in a
manufacturing environmentRequired Behavioral Competencies 1)
Continuous Learning - Demonstrated ability to learn continuously
and apply newly gained knowledge and skill on the job2) Customer
Focus - Makes customers and their needs a primary focus of one's
actions; develops and sustains productive customer relationships.3)
Contributes to Team Success - Actively participates as a member of
a team to move the team toward the completion of goals.4) Initiates
Action - Takes prompt action to accomplish objectives; takes action
to achieve goals beyond what is required; is proactive5) Manages
Work - Effectively manages one's time and resources to ensure that
work is completed efficiently; has the ability to prioritize and
manage multiple tasks and projects simultaneously6) Quality
Orientation - Accomplishes tasks by considering all areas involved,
no matter how small; shows concern for all aspects of the job;
accurately checks processes and tasks; is watchful over a period of
timeSalary Expectations-- Competitive compensation & benefits
packageEEO/AA/E-verify employerPIbbbbe5ba1c88-25660-33465663
Keywords: Hartzell Propeller, Kettering , IT Systems Administrator, IT / Software / Systems , Piqua, Ohio
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