KetteringRecruiter Since 2001
the smart solution for Kettering jobs

Seasonal Customer Service Representative

Company: Victoria's Secret Direct, LLC
Location: Dayton
Posted on: November 19, 2019

Job Description:

We are recruiting Customer Service Representatives to support Victorias Secret and Bath & Body Works customers. Qualified candidates are employed on a seasonal to hire basis. Strong candidates will be offered regular on-going employment after training (timing to be determined). Regular offers are extended to those candidates who display a positive attitude and the ability to meet or exceed performance and attendance expectations. We appreciate your interest in joining a company that strives to create associates for life!
In this position, your contacts will reflect a combination of sales and service contacts depending on customer needs.
Our Seasonal Customer Service Representatives take incoming calls or emails or chats from our customers who may have questions concerning lost packages, exchanges/returns, shipping information, billing and a variety of other concerns. They also assist our customers with ordering, sizing, checking availability and navigating our website. Every contact requires you to utilize selling skills to make effective recommendations to assist our customers. Our Customer Care Specialists must act in a timely, tactful and professional manner at all times.
The base rate of pay is $12.30 per hour with a 10% per hour shift differential for any hours worked during the week, Monday, Tuesday, Wednesday, Thursday from 5:30 pm to 5:30 am. Weekend differential will be paid at 10% of your base rate of pay for all hours worked from 5:30 pm on Friday until Monday at 5:30 am.
Our biggest need is for full-time associates available to work midday to evening/overnight hours.
Must possess the ability to:
Resolve customer issues while utilizing negotiation skills
Efficiently handle inbound contacts from customers, resolving any issues, questions or concerns
Enter information into the company database
Interpret company policy and procedures in servicing customers
Qualifications: Must have customer service experience that involved making selling recommendations, resolving issues, utilizing negotiation skills, answering questions, providing information about policies & procedures Previous call center experience is a plus Basic typing/computer experience with excellent navigational skills Must have professional phone presentation and communication skills Ability to perform basic mathematical computations Ability to handle high call volume while maintaining superior customer relations and service Ability to meet all performance expectations and attendance expectations Must pass background check
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individuals race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.

Keywords: Victoria's Secret Direct, LLC, Kettering , Seasonal Customer Service Representative, Hospitality & Tourism , Dayton, Ohio

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Hospitality & Tourism Jobs

Hotel Valet Driver
Description: Valet Driver - We offer flexible schedules, the ability to earn cash tips and a fun work environment. br br Hyatt or Marriott in downtown Cincinnati. br br Working with Towne Park offers a variety (more...)
Company: Towne Park
Location: Cincinnati
Posted on: 12/13/2019

Food Service Worker II
Description: WE ARE MORE THAN A HEALTH SYSTEM. WE ARE A BELIEF SYSTEM. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply (more...)
Company: OhioHealth
Location: Columbus
Posted on: 12/13/2019

Hosts/ Hostesses
Description: Hosts/ Hostesses - Starting at 10.30 per hour Red Robin isn t your typical burger restaurant. We re a team filled with unbridled energy, magnetic personalities, and a passion for having fun We also have (more...)
Company: Red Robin
Location: Dayton
Posted on: 12/13/2019

Food Service Specialist (92G)
Description: 92G Food Service Specialist Job ID: 1165661 Job Views: 57 Location: SPRINGFIELD, Ohio, United States ZIP Code: 45502 Job Category: Supply and Logistics Posted: 12.06.2019 Age Requirements: Must be between (more...)
Company: Army National Guard
Location: Springfield
Posted on: 12/13/2019

Sales Associate, Retail Part Time
Description: Job Summary GNC is looking for dynamic sales associates that not only 'Live Well' as a lifestyle, but have the desire to share that passion with others. If that describes you, then join the high energy, (more...)
Company: GNC
Location: Hamilton
Posted on: 12/13/2019

Housekeeper - Courtyard Cincinnati Covington - (19157502)
Description: Here's To Your Journey with Courtyard With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. (more...)
Company: Marriott International
Location: Cincinnati
Posted on: 12/13/2019

Description: Job DescriptionPosition Purpose:Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service.
Company: Home Depot
Location: Columbus
Posted on: 12/13/2019

Customer Service and Data Entry Clerk
Description: THE INFORMATION COMPANY br br As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team (more...)
Company: OpenText
Location: Columbus
Posted on: 12/13/2019

Maintenance Supervisor 2nd Shift
Description: Maintenance Supervisor 2nd Shift br br Columbus, OH br br Our food manufacturing client is looking to add a Maintenance Supervisor to their 2nd shift staff in Columbus, OH. This Supervisor will (more...)
Company: Job Juncture
Location: Columbus
Posted on: 12/13/2019

Housekeeper - Courtyard Cincinnati Covington - (19157502)
Description: Here's To Your Journey with Courtyard With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. (more...)
Company: Marriott International, Inc.
Location: Hamilton
Posted on: 12/13/2019

Log In or Create An Account

Get the latest Ohio jobs by following @recnetOH on Twitter!

Kettering RSS job feeds