Patient Care Manager
Company: EverHeart Hospice
Location: Greenville
Posted on: February 20, 2026
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Job Description:
Job Description Job Description Location: Western & Central Ohio
Schedule: Monday–Friday, 8:00 AM – 4:30 PM Hours: Full-time
(40/week) Administrator on Call Rotation Summary of Position: The
Patient Care Manager (RN) provides clinical leadership and
oversight for the Admissions Department and serves as a clinical
resource to admissions staff. This role also manages the Palliative
Care Program and supports the development of additional value-added
clinical programs. Qualifications Current Ohio RN license Minimum 3
years hospice experience (Med/Surg, Oncology, or Community Health
also considered) Valid driver’s license and reliable transportation
Strong communication and time management skills Minimum of one year
of management experience Key Responsibilities Lead and oversee the
Intake and Admissions Department to ensure timely, complete
referrals. Monitor admissions outcomes, including non-admissions
and reporting of reason codes. Maintain the Palliative Care
Program, ensuring quality care delivery, timely completion of
services, and accurate billing. Collaborate with leadership and
interdisciplinary teams to develop and implement value-added
programs. Assist with developing and implementing policies and
procedures for Admissions and Palliative Care. Manage departmental
budgets and monitor expenses. Build, lead, and maintain effective
clinical teams; evaluate staff productivity and competency. Provide
clinical leadership in symptom management and overall patient care.
Collaborate with the Medical Director and physicians regarding
admissions, re-certifications, and care planning. Participate in
Interdisciplinary Team (IDT) meetings and patient Plan of Care
reviews. Monitor quality of care and documentation compliance
across all care settings. Support regulatory surveys, audits, and
payer documentation requests. Conduct supervisory visits and
participate in patient visits as needed. Participate in
administrative on-call rotation, including evenings and weekends.
Complete required documentation and perform other duties as
assigned. Pay & Benefits Medical, dental, and vision eligibility
1st of the month following hire 30 paid days off per year (PTO,
sick time, and holidays) 401(k) eligibility 1st of the month
following hire Employer-paid short-term disability Tuition
reimbursement Mileage & cell phone reimbursement Monthly employee
recognition events PayActiv —early access to earned wages
PSLF-qualified employer $200 initial clothing allowance for
full-time positions Monday - Friday 8:00AM - 4:30PM
Keywords: EverHeart Hospice, Kettering , Patient Care Manager, Healthcare , Greenville, Ohio