Branch General Manager
Company: Huntington Bancshares, Inc.
Location: Springboro
Posted on: September 21, 2024
Job Description:
DescriptionOur branch banking roles offer a welcoming and
inclusive team environment where you are empowered every day to
help our customers achieve their financial goals. Our branch
colleagues have an opportunity to share ideas and voice opinions
that directly impact our customers, our bank, and our communities
for the better. As a Branch Manager, you are responsible for
management of the branch; leading all facets of sales, service and
operations of the branch; coaching on existing processes, leading
the team in achieving budgeted production goals, acquiring new
consumer and business customers; initiating referrals to partners,
and deepening all existing customer relationships proactively
driving business inside and outside of the branch; and responsible
for consistent business development and calling program.Duties &
Responsibilities:
- Managing portfolio of high value consumer and business
customers. Leads the process of referring customers to other areas
of the bank to meet customer needs, deepen relationships and build
strong internal partnerships pursuant to OCR guidelines for the
branch.
- Leading team to provide excellent customer service and
effectively resolve customer issues.
- Leveraging available tools and technology to identify and
present sales and service opportunities.
- Maintaining knowledge and educates team on all products,
services, technology and policies.
- Maintaining active involvement in the community, and develops
key business and community relationships.
- Developing key internal partnerships to drive business in
market area.
- Actively overseeing the recruitment / hiring process ensuring
assigned market is staffed with colleagues suitable for
Huntington's culture.
- Garnering resources required to support team.
- Managing the overall operations of the branch, adhering to all
operational, security, risk and regulatory related policies and
procedures.
- Understanding branch sales, service, operations and financial
performance.
- Demonstrating acumen in banking, investments, consumer lending,
business banking, business lending, sales, sales leadership,
customer service, process management, coaching, colleague
development, communication and presentation.
- Performing other duties as assigned.Basic Qualifications:
- High School Diploma or GED and minimum of 1 year or more in a
goal driven retail sales leadership role or a Bachelor's
Degree.Preferred Qualifications:
- Bachelor's Degree and previous management experience.
- Ability to understand, drive, and lead branch sales, service,
operations and financial performance within the branch and digital
channels.
- Demonstrates acumen in banking, sales, investments, consumer
lending, business banking, business lending, sales leadership,
customer service, process management, coaching and colleague
development and presentation skills.
- Excellent verbal and written communication skills.
- Comfort with technology such as mobile services and online
banking services.
- Knowledge of consumer and business deposit products.
- Ability to develop, influence, inspire and motivate colleagues
to increase retention.Exempt Status: Yes (not eligible for overtime
pay)Workplace Type: OfficeHuntington is an equal opportunity and
affirmative action employer and is committed to providing equal
employment opportunities for all regardless of race, color,
religion, sex, national origin, age, disability, sexual
orientation, veteran status, gender identity and expression,
genetic information, or any other basis protected by local, state,
or federal law.Tobacco-Free Hiring Practice: Visit Huntington's
Career Web Site for more details.Agency Statement: Huntington does
not accept solicitation from Third Party Recruiters for any
position.This employer will not sponsor applicants for the
following work visas: F-1 student, H-1B worker, O-1 worker, TN
worker, E-3 worker. Applicants must be currently authorized to work
in the United States on a full-time basis.
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Keywords: Huntington Bancshares, Inc., Kettering , Branch General Manager, Executive , Springboro, Ohio
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