RTP Support Engineer
Company: Disability Solutions
Location: Columbus
Posted on: May 5, 2024
Job Description:
Job Title:RTP Support EngineerLocation:OH - ColumbusWhat you'll
do:As the RTP Support Engineer, you will work closely with business
partners, vendors, and colleagues to support payment solutions for
Western Alliance Bank. In this position you will work to mature the
tools and practices used by the Application Support team.What we
are looking for: Duties & Responsibilities
- Support the bank's payment solutions including in house
developed components and 3rd party systems.
- Manage releases for internal platforms.
- Lead and train team mates on current and upcoming
technologies.
- Install, configure, administer, design, build, test,
troubleshoot, and maintain simple to complex applications
- Support solution delivery lifecycle including detailing
features, collaborating with developers, vendors, implementation
team, supporting testing efforts, facilitating business testing,
and managing deployment efforts
- Review current documentation for the applications and update as
appropriate
- Collaborate closely with the wider technology teams to
coordinate interdependencies and resolve issues and understand any
overlap of teams and applications
- Assist in training of new users, and growing the MuleSoft
skills set across the whole organization
- Stay up to date with the latest MuleSoft feature releases and
provide recommendations to drive greater efficienciesRequirements
- Bachelor's degree or relevant equivalent experience is
required.
- 3+ years of Mulesoft developer/support experience
- 6+ years of experience in IT
- Minimum 4 years' experience in application support,
professional services, and/or QA
- Good analytical, communication, facilitation/organizational
skills
- 3+ years' experience working with MS-SQL or other
databases
- Good knowledge of the Software Development Life Cycle
- Good understanding of Change Management processes
- Good understanding of Incident Management processes, including
Root Cause Analysis processes and documentation
- MS Azure and other cloud experience preferred
- Familiar with Agile methodologies and Project Management
processes
- Software Development and/or implementation experience
preferred
- 1-2 years of experience writing functional and/or technical
requirements for software implementationsBenefits you'll love:We
offer all the important things you'd want - like competitive
salaries, an ownership stake in the company, medical and dental
insurance, time off, a great 401k matching program, tuition
assistance program, an employee volunteer program, and a wellness
program. In addition, you'll have the opportunity to bolster your
business knowledge, learning the ins and outs of how successful
companies operate and manage their finances, giving you invaluable
hands-on experience to help grow your career!About the
company:Western Alliance Bank is a wholly owned subsidiary of
Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance
Association Bank, Bank of Nevada, Bridge Bank, First Independent
Bank, and Torrey Pines Bank are divisions of Western Alliance Bank;
Member FDIC. AmeriHome Mortgage is a Western Alliance Bank
company.Western Alliance Bancorporation is committed to equal
employment and will consider all qualified applicants without
regard to race, sex, color, religion, age, nation origin, marital
status, disability, protected veteran status, sexual orientation,
gender identity or genetic information. Western Alliance
Bancorporation is committed to working with and providing
reasonable accommodations for individuals with disabilities. If you
are an individual with a disability and require a reasonable
accommodation to complete any part of the application process
and/or need an alternative method of applying, please email
HR@westernalliancebank.com or call 602-386-2488. When contacting
us, please provide your contact information and state the nature of
your accessibility issue. We will only respond to inquiries
concerning requests that involve a reasonable accommodation in the
application process.-- Western Alliance Bancorporation
Keywords: Disability Solutions, Kettering , RTP Support Engineer, Engineering , Columbus, Ohio
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